Privacy Policy
Your trust is our highest priority. Learn how Garage of Hampers safeguards your personal details and custom personalization content.
1. Customer Content & Personalization Materials
In accordance with Clause 6 of our Terms & Conditions, photographs, names, custom greetings, audio clips, and other personal materials you upload or share for personalized hamper creation remain your exclusive property.
We use such customer-supplied content solely to assemble, print, engrave, and deliver your specific order. We never sell, license, share, or repurpose your private family photographs or personal messages for marketing or public promotion without your express written consent.
2. Information We Collect & Payment Security
When you browse or place an order via our website, cart, “Build a Hamper” studio, or WhatsApp, we collect:
- Contact details: Name, phone number, email address.
- Shipping information: Complete delivery address, city, state, and pincode.
- Order specifics: Hamper components, special occasion dates, and gift notes.
3. Indian Legal Framework & DPDP Act 2023
Your personal data is processed strictly in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (as and when applicable provisions are brought into force).
We maintain appropriate technological and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
4. Statutory Grievance Redressal Desk
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and Clause 16 of our Terms & Conditions, any grievances regarding data privacy, orders, or service may be escalated directly to our designated Grievance Officer: